Support
We’re here to help your hive feel confident using Beenli.
If you have questions about how Beenli works, how to keep kids safe while using it, or what to expect after early access, this page is a calm place to start.
Quick links
These pages answer the most common questions parents ask when they're exploring Beenli for their family.
A few questions we expect you might have
This isn't a full help center yet, but it covers some of the things families usually ask when they're getting started with Beenli.
What if I can’t sign in?
First, try refreshing the page or checking another device. If you still can’t sign in, email us from the address you use for Beenli so we can look into it with the right context.
Is my family’s data private?
Beenli is designed as a family ritual, not a data-harvesting product. Our privacy overview explains what we expect to collect, what we want to avoid, and how this will grow into a full policy.
How do trust modes keep kids safe?
Trust modes let kids see only what they should on shared devices, while parents stay in control of approvals and account-level settings. The trust page walks through all three modes in detail.
Don't see your question here? You can always start at the Pricing & FAQ section, read about trust & safety or email us directly from the contact page. We’re always glad to hear from you.