Support
We're here to help your hive feel confident using Beenli.
If you have questions about how Beenli works, how to keep kids safe while using it, or how billing and your plan work, this page is a calm place to start.
Quick links
These pages answer the most common questions parents ask when they're exploring Beenli for their family.
A few questions we expect you might have
This isn't a full help center yet, but it covers some of the things families usually ask when they're getting started with Beenli.
What if I can't sign in?
First, try refreshing the page or checking another device. If you still can't sign in, email us from the address you use for Beenli so we can look into it with the right context.
Is my family's data private?
Beenli is designed as a family ritual, not a data-harvesting product. Our published Privacy Statement explains what we collect, what we never do, and how we handle your family's information.
How do parent/child roles keep kids safe?
Roles let kids see only what they should on shared devices, while parents stay in control of approvals and account-level settings. The roles page walks through both modes in detail.
Don't see your question here? You can always start at the FAQ section, read about Parent & Child Roles or email us directly from the About page. We're always glad to hear from you.